Busting the Biggest Computer Myths
We expose the bad advice that wastes your time and money.
Gregg Keizer- PC World - June 2004
Magnets zap your data.
For venerable floppies, this statement holds true.
We placed a 99-cent magnet on a 3.5-inch floppy for a few seconds.
The magnet stuck to the disk and ruined its data.
Fortunately, most modern storage devices,
such as SD and Compact Flash memory cards, are immune to magnetic fields.
"There's nothing magnetic in flash memory, so [a magnet] won't do anything,"
says Bill Frank, executive director of the Compact Flash Association.
"A magnet powerful enough to disturb the electrons in flash would be
powerful enough to suck the iron out of your blood cells," says Frank.
The same goes for hard drives.
The only magnets powerful enough to scrub data from a drive platter
are laboratory degaussers or those used by government agencies to wipe
bits off media. "In the real world, people are not losing data
from magnets," says Bill Rudock, a tech-support engineer with hard-drive
maker Seagate. "In every disk," notes Rudock, "there's one heck
of a magnet that swings the head."
Want to erase data from a hard drive you plan to toss?
Don't bother with a magnet. Overwrite the data that is stored
on the media instead. For flash, fill up the drive with anything, like
pictures of your beloved dachshund. Unlike with magnetic media,
from which experts can usually recover at least some overwritten data,
once new data is written to flash media, the old data is gone forever.
To overwrite the contents of a hard drive, try Eraser from Heidi Computers.
If
you don't 'stop' a USB device before unplugging it from a PC, you'll
screw things up.
When you unplug a USB device without
first "stopping" it in Windows (accomplished by clicking the Remove
Hardware icon in the taskbar), your PC makes a bing-bong sound and usually
pops up a message scolding you for the move or warning that what you
just did can delete data saved on USB storage devices or damage hardware.
We're cautious about unplugging a device while it's
still writing data (an action USB flash-drive makers always warn against)
because doing so can cause major damage. Case in point: One PC
World editor unplugged an external USB hard drive that was doing some
activity in the background; he lost all his data and damaged the drive
itself.
If you wait until the device stops writing data and
then pull the drive out, you're unlikely to experience serious problems.
Although Windows takes you to task for such rashness, even Microsoft
downplays the peril. The company told us that any damage will
"depend on the USB device, but in general [unplugging a USB peripheral]
shouldn't affect the system."
To see if the task has negative effects,
we unplugged and plugged a bunch of USB devices, including a camera,
a printer, a USB flash drive, and a scanner, without first "stopping"
them in Windows. The only problem was Windows' failure to recognize
our USB flash drive after we had unplugged it and then immediately plugged
it in again. If that happens to you, wait a few seconds between
unplugging and plugging. If that doesn't work, reboot Windows.
And if that doesn't work, run the Add Hardware wizard from the Control
Panel to make Windows "see" the USB device. For more on USB devices,
visit USBMan.
Cookies
track everything you do on the Internet.
When cookies first appeared, some Web users got bent
out of shape because they thought cookies would track their every move
online. Wrong.
Sure, cookies can perform limited tracking
when you're browsing Web pages. And some persistent cookies can
trace your movements from site to site. For instance, cookies
from Double-click, a company that feeds targeted Web ads to users, track
your surfing to any Double-click-enabled site to make sure that you
don't see the same advertisement over and over.
But most cookies are far less intrusive. A cookie
used by Amazon.com, for example, to personalize the Web site for you
doesn't pay any attention to what you do when you head to another shopping
site such as Barnes and Noble.
If you're worried about cookies, turn
them off in your browser (although doing so will render many sites virtually
unsurfable). In IE, choose Tools, Internet Options, click the
Privacy tab, and click Advanced to override automatic cookie handling.
Also, consider opting out of Double-clicks site-to-site cookie tracking.
Terrible
things happen if you turn off your PC without shutting down Windows.
Don't touch that switch! According to Microsoft,
if you turn off your PC without first shutting down Windows, your hard
drive could become more fragmented, files could become corrupted, and
you could lose data.
Maybe Microsoft's warning holds some water, but we
wouldn't worry about straining the system or harming Windows.
We ran 30 iterations of an informal test, turning off a pair of systems
running Windows XP without first shutting down Windows. Each time
we left documents open in Word, Outlook, and Quicken. And we left
our Internet connection up and running.
After we turned each PC back on, we ran Symantec's
Norton Disk Doctor and the Windows disk checker to see if the hard drive
had suffered any ill effects. We reopened the applications that
we had left running and reconnected to the Internet.
Problems? Disk Doctor found no disk errors,
and our files were intact--at least up to the last time they were saved,
but not always to the point of the last edit made. Outlook recovered
without a glitch, and so did Quicken. (We didn't check disk fragmentation
because some hard-drive experts told us that defragging today's faster,
bigger drives has little to no effect on performance.)
If you're uneasy about just switching off the PC,
change the Power Options settings. From the Control Panel, open
Power Options, click the Advanced tab, and under 'Power buttons' select
Hibernate. Now whenever you push the power button, Windows
will save itself in its current state. Turn the computer on later,
and Windows will pop up, just as you left it, in a lot less time than
the system would take to boot.
Opting
out of spam gets you even more spam.
You've heard the advice. Don't reply to spam.
If you do, you'll get even more because you've just told the spammer
that your e-mail address is legit.
"No one has done a complete test of this because it's
difficult, if not impossible, to prove beyond a doubt," says Ari Schwartz,
associate director for the Center for Democracy & Technology.
With spam accounting for as much as 83 percent of all Internet-delivered
messages in the United States, he says, "if you do opt out and get more
spam, how will you know you wouldn't have received it anyway?"
Sometimes opting out does work. Last year CDT
researched spam sources by creating e-mail accounts, seeding them through
various venues, noting the amount of spam that each account received,
and opting out. Many companies complied with the opt-out requests
within two weeks.
"Knowing who to opt out from is key," says Schwartz.
"Opting out of legitimate companies drops you off their lists, but when
you do that with 'real' spammers, the results are unclear."
Regardless of whether you opt out, spammers have various
tools to grab addresses. You can't completely protect your inbox,
but you can take defensive measures, such as keeping your e-mail address
off public sites, says Schwartz.
If you're still looking for a good
spam filter, try Cloudmark's SpamNet, or another program recommended
in "Spam-Proof Your In-Box."
Hackers
can destroy data on your computer's hard drive.
"The MyDoom.f worm took a step back
into an era where viruses actually attacked data," says Bryson Gordon,
a senior manager with McAfee Security. Although viruses and worms
that attack files are relatively uncommon, they are nightmare number
one for anyone connected to the Internet.
Among other nefarious activities, MyDoom.f
sniffed around on infected PCs looking for Word, Excel, and graphics
files and then randomly deleted some of what it found. Of the
people whose PCs got the worm, 40 percent lost Word files and 60 percent
lost Excel files.
Today's hackers want to hijack systems, not destroy
them. Rather than wipe out data, worms and viruses want intact
PCs to send spam or to attack Web sites. "Just like a biological virus,
if a computer virus kills the host before it propagates, it can't propagate,"
says Allen Householder, an Internet security analyst with the U.S. Computer
Emergency Response Team, which is now part of the Department of Homeland
Security.
Turning
off your PC daily to save power shortens its life.
Here's a topic that provokes debate. One side
argues that turning the PC on and off stresses components. The
other side says it's a good thing; even the best programs and the OS
can get cranky without occasional shutdowns.
There's no definitive answer.
Most authorities, however, lean toward the idea that shutting off does
more good than harm--plus it saves power. Kevin Krewell, editor in chief
of the Microprocessor Report, supports that side of the debate.
"Processors typically have a ten-year life span," he says, so a PC will
be dead weight before switching it on and off could affect the CPU.
Tip: If you're using Windows XP, right-click
the desktop, choose New, Shortcut, type shutdown -s -t 00, click Next,
give the shortcut a name (for example, Shutdown), and click Finish.
Next time you need to shut down, click the shortcut icon.
The
government reads everyone's e-mail.
Okay, so we thought this myth was spawned by the same
conspiracy theorists who gave us the Gunman on the Grassy Knoll, the
Illuminati, and Area 51. After all, how much time does the government
really have on its hands?
"It's obviously a myth," says Marc Rotenberg, Georgetown
University law professor and executive director of the Electronic Privacy
Information Center. If a privacy watchdog doesn't buy the myth,
no one should, right? Wrong.
"The government may not be reading everyone's e-mail
now," he adds, "but that doesn't mean it's not interested in doing that
in the future. In a few years, the government might be reading
everyone's e-mail." Fortunately, we Americans have the Fourth
Amendment. Government agencies--the FBI, the CIA, and the NSA--can't
read your e-mail without probable cause, except under special circumstances
related to espionage.
The Patriot Act allows the government to read all
e-mail of a suspect and of all people who communicate with that suspect.
But even privacy watchdogs like Rotenberg don't claim that everyone's
e-mail gets the once-over yet.
In the end, conspiracy junkies may feel vindicated.
"There are programs that can sort through mass amounts of e-mail, looking
for suspicious keywords," says Ari Schwartz of the CDT. He says
because intelligence agencies haven't been open about whether they are
using such software, you can't rule out the possibility that the government
is checking up on you.
If you're feeling uneasy, download an encryption utility
such as PGP Freeware, and read "Products for the Paranoid."
Only
a pricey surge protector can keep your devices safe.
"I don't see a direct relationship between the cost
of a surge protector and the protection it provides," says Joe Wilson,
a senior electrical engineer with Eugene Water and Electric Board, the
utility company that serves Eugene, Oregon. "Most surge protectors
are based on the same sort of technology, and the response time (how
fast they switch on) is similar across the board.
"Often, the more expensive protectors add some simple
bells and whistles, such as status lights to indicate that the device
is working," says Wilson. "But that doesn't mean they're going
to protect your computer any better."
And don't get caught up in the energy dissipation
(most often expressed in joules) and response time features that some
surge protectors tout, Wilson advises; they're not a reliable indication
of quality. Instead, just make sure that the surge protector is
UL 1449 rated, which means that it meets the Underwriter Laboratory's
tested standard.
There's no question that surge protectors are necessary
to protect sensitive computer gear from surges or spikes in the power
supply. Although most of us think of outside surges and spikes
as the prime suspects, homegrown problems, like those created by appliance
motors cycling on and off (think fridge, washer and dryer, and air conditioner),
are more common.
Surge-protected power strips won't protect your data
during blackouts or brownouts, but an uninterruptible power supply will.
UPSs include a battery for maintaining power and enabling you to save
data before your PC shuts down. Newer UPSs have a software component
that lets you automate backup and set up shutdown procedures. (For a
review of UPSs, see "Power Protection.") A brownout (flickering
lights or a snap-off/snap-on of the power) won't trip a protector, but
a lightning strike will.
Warning:
The newer the microprocessor, the more susceptible it is to power spikes.
The greater the number of transistors packed into a chip, the less tolerant
it is of excess voltage, says Wilson. If you use an aging computer
without a surge protector, it may survive a spike. A newer PC,
on the other hand, will fry.
If
you don't periodically run your laptop batteries down to zero, you'll
lose battery life.
This belief stems from a syndrome that
plagued old-fashioned laptop batteries--the bulky nickel cadmium variety.
With those batteries, performance degraded if the battery wasn't periodically
discharged fully. (If you use a NiCd-powered laptop, discharge
the battery every three months.)
Newer laptops use lithium ion batteries
that have no memory, says Isidor Buchmann, the founder of Cadex, a Canadian
manufacturer of battery chargers and analyzers. They don't need
to be discharged to maintain their life, he says. Lithium ion
batteries prefer a partial rather than a full discharge. Nonetheless,
every 30 charges or so, you should run them down to zero. This
measure isn't to preserve the battery but to recalibrate the fuel gauge--the
indicator on the laptop screen that shows how much battery juice and
time remain.
If
you don't use an antistatic wrist strap while tinkering with a PC, you'll
ruin hardware.
We've advised using
antistatic wrist straps, but some technicians say they're unnecessary.
"I've never worn a strap, our shop's floor is carpeted, and I've never
shocked out a machine," says Jake Strouckel, a computer repair tech.
"I've even grabbed hard drives and gotten a shock, but nothing happened
to the drive." Hold cards by their edges, instead of touching
the gold-plated circuits, he says, and you'll be fine.
Not that there isn't some danger of frying electronics
with static (the proper term is net electric charge). Though people
don't detect a static charge of less than 3000 volts (by the way, it's
amps that kill, not volts), sensitive components, such as a CPU, can
be laid low with as little as a few hundred volts.
Advice for discharging built-up static ranges from
the humorous-but-effective (put a metal sewing thimble over a finger,
then touch the thimble to the metal object) to the ludicrous: Wrap aluminum
foil over the soles of your shoes. We tried the foil method, and
ended up falling on our you-know-what while trying to walk across carpet.
To be safe, wear a strap, or before you tinker inside
a PC, ground yourself by touching the PC's frame with the cord plugged
into a grounded outlet or by touching something metal that's grounded,
such as a plumbing fixture.